Privacy Policy

Information We Collect

When you submit a quote request or contact us through this website, you may provide your name, phone number, email address, and details about your project such as the service you are interested in and the community where the work would take place. We collect only the information you choose to share through the forms on this site, through the chat widget, or in direct communication with us.

How We Use Your Information

We use the information you submit to respond to your inquiry, to discuss your project, to schedule a consultation or on-site review, and to provide an estimate. We do not sell or rent your personal information to third parties.

How We Store Your Information

Information you submit through the quote form or the chat widget is routed to the studio owner by text and email so your request can be followed up promptly. We retain project correspondence for as long as needed to respond to your request and to complete any work you engage us for.

Mobile information and text messages

When you provide your phone number through this website or the chat widget, you agree that Il Porcellana Tile & Stone, LLC may use it to contact you about your project by phone call, text message (SMS), or email. Message and data rates may apply. You can opt out at any time by replying STOP, or by calling +1 972-236-4912. For help, reply HELP or call +1 972-236-4912. We do not sell or rent mobile information to third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and Analytics

This website may use analytics tools to understand how visitors find and use the site. These tools may collect aggregated, non-identifying information such as the pages visited and general location. When analytics and tracking identifiers are configured, they are managed centrally and can be updated at any time.

Your Choices

You are not required to submit a quote request to view the content on this site. You may contact us by phone or email instead of through the form. If you have already submitted information and would like to ask about it, contact us using the details below.

Contacting Us

If you have questions about this policy or how your information is handled, contact Il Porcellana Tile & Stone, LLC using the details below.

Business:

Il Porcellana Tile & Stone, LLC

Phone:

+1 972-236-4912

Email:

ilporcellana@gmail.com

Location:

Dallas-Fort Worth, Texas

Hours:

9 AM to 6 PM Monday through Saturday, closed Sundays

Updates to This Policy

We may update this policy from time to time. The date above reflects the most recent update. Continued use of the site after a change indicates your acceptance of the updated policy.